Terms of Service
Last Updated: November 5, 2024
1. Overview and Acceptance of Terms
Welcome to Shevra! These Terms of Service ("Terms") govern your access to and use of the Shevra website located at www.shevra.com (the "Site"), including any content, functionality, and services offered on or through the Site, and your purchase of products, specifically our hair removal product(s) ("Product" or "Products"), from us. This Site is owned and operated by Shevra ("Shevra," "we," "us," or "our").
By accessing, browsing, or using the Site, creating an account, or purchasing Products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (incorporated herein by reference). If you do not agree to all of these Terms and the Privacy Policy, you must not access or use the Site or purchase our Products.
These Terms constitute a legally binding agreement between you and Shevra. Please read them carefully.
2. Eligibility and Use of Our Service
The Site and our Products are intended for users who are at least the age of majority in their state or province of residence. By using this Site, you represent and warrant that you are of legal age to form a binding contract with Shevra and meet all of the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Site or purchase Products.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal, non-commercial use of the Site. This license does not include any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools.
You are responsible for ensuring that all persons who access the Site through your internet connection are aware of these Terms and comply with them.
3. User Accounts
To access certain features or make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account password and for any activities or actions under your account, whether or not you have authorized such activities or actions. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Shevra cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.
4. Products, Pricing, and Availability
We offer a hair removal Product for sale through the Site. We have made every effort to display as accurately as possible the colors and images of our Products that appear on the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
All descriptions of Products or Product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any Product at any time. Any offer for any Product or service made on this site is void where prohibited.
We reserve the right, but are not obligated, to limit the sales of our Products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products that we offer.
We do not warrant that the quality of any Products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. Please see Section 10 for specific Product Disclaimers.
5. Orders, Payment, and Billing Information
By placing an order through our Site, you are offering to purchase a Product subject to these Terms. All orders are subject to availability and confirmation of the order price.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilized in connection with any transaction. By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of transactions. Verification of information may be required prior to the acknowledgment or completion of any transaction.
6. Shipping and Delivery
Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. Title and risk of loss for all Products ordered by you pass to you upon our delivery to the shipping carrier.
You are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer or for packages lost or stolen after confirmed delivery by the carrier. Please refer to our separate Shipping Policy for more details.
7. Returns and Refunds
Our policy regarding returns and refunds is detailed in our separate Returns and Refunds Policy. Please review it carefully. By making a purchase, you agree to the terms outlined in our Returns and Refunds Policy. Generally, eligibility for returns/refunds may depend on the condition of the Product, the time elapsed since purchase, and adherence to return procedures.
8. Prohibited Uses
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Site or its content:
- For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- To submit false or misleading information.
- To upload or transmit viruses, worms, Trojan horses, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet.
- To collect or track the personal information of others without their explicit consent.
- To spam, phish, pharm, pretext, spider, crawl, or scrape.
- For any obscene or immoral purpose.
- To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet (including, but not limited to, probing, scanning, or testing the vulnerability of a system or network or breaching security or authentication measures).
- To interfere with or disrupt the integrity or performance of the Site or the data contained therein.
- To attempt to gain unauthorized access to the Site, user accounts, computer systems, or networks connected to the Site.
- To impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
9. Intellectual Property Rights
The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), and the Products themselves (including their design and branding) are owned by Shevra, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Shevra name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Shevra or its affiliates or licensors. You must not use such marks without the prior written permission of Shevra. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.
You are permitted to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows: your computer may temporarily store copies incidental to accessing and viewing materials, and you may store files automatically cached by your web browser for display enhancement purposes. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Shevra.
10. Product Use and Disclaimers
PLEASE READ CAREFULLY:
Our hair removal Product is intended for cosmetic use as described. Results may vary depending on individual factors such as hair type, skin type, and usage consistency.
Patch Test Recommended: Before using the Product on larger areas, we strongly recommend performing a patch test on a small, inconspicuous area of skin 24 hours prior to full use to check for any adverse reactions or sensitivity. Discontinue use immediately if irritation, redness, or discomfort occurs and consult a healthcare professional if necessary.
Follow Instructions: Always use the Product strictly in accordance with the instructions provided. Failure to follow instructions could lead to skin irritation or ineffective results. Do not use on broken, irritated, inflamed, or sunburned skin. Avoid contact with eyes and sensitive mucous membranes.
Not Medical Advice: Information provided on the Site or with the Product is not intended as medical advice or a substitute for consultation with a qualified healthcare professional or dermatologist. If you have pre-existing skin conditions or concerns, consult your doctor before using our Product.
Assumption of Risk: Your use of the Shevra hair removal Product is solely at your own risk. Shevra is not responsible for any individual reaction to any particular ingredient or adverse effects resulting from the use of the Product.
11. Disclaimer of Warranties; Limitation of Liability
THE SITE, ITS CONTENT, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER SHEVRA NOR ANY PERSON ASSOCIATED WITH SHEVRA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE OR PRODUCTS.
TO THE FULLEST EXTENT PROVIDED BY LAW, SHEVRA HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE RELATED TO BOTH THE SITE AND THE PRODUCTS SOLD THEREON (EXCEPT AS EXPRESSLY STATED OTHERWISE FOR SPECIFIC PRODUCTS, IF APPLICABLE).
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SHEVRA, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE, OR SUCH OTHER WEBSITES, OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
IN NO EVENT SHALL SHEVRA'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE OR PURCHASING THE PRODUCTS.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
12. Indemnification
You agree to defend, indemnify, and hold harmless Shevra, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of the Site, including, but not limited to, any use of the Site's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site, or your use of the Product in a manner inconsistent with instructions or warnings.
13. Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of, or related to, them, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the internal laws of the State of New York, United States without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
14. Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
For material changes, we will try to provide reasonable notice (e.g., at least 30 days' notice, where feasible) prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
15. Privacy Policy
Our collection and use of personal information in connection with your access to and use of the Site and purchase of Products is described in our Privacy Policy. By using the Site, you consent to the collection and use of your information as set forth in the Privacy Policy.
16. General Provisions
Entire Agreement: These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and Shevra regarding the Site and Products and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Waiver: No waiver by Shevra of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Shevra to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without Shevra's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. Shevra may assign or transfer these Terms, at its sole discretion, without restriction.
Headings: The section headings used herein are for convenience only and shall not be given any legal import.
17. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: hello@shevra.com